How to Choose the Right Installer for Your Access Control System
Choosing the right access control installer is just as important as choosing the system itself. A well-installed system protects your premises, keeps your business running smoothly, and ensures full compliance with security and data laws like GDPR.
But with so many installers out there, how do you know who to trust?
In this guide, we’ll walk you through exactly what to look for when hiring an installer – so you avoid costly mistakes and end up with a system that works the way you need it to.
Why the Installer Matters
Even the best access control systems (like Paxton Net2, HID, or Salto) can fail if installed poorly.
A good installer doesn’t just “fit the kit” – they:
Design a system that fits your business needs
Ensure hardware and software work together seamlessly
Provide post-install support and maintenance
Keep your system secure and GDPR compliant
A bad one? They disappear after installation, leaving you with gaps, glitches, or worse – security risks.
Key Things to Look for in an Access Control Installer
1. Relevant Experience and Certifications
Look for an installer who:
Has experience with commercial installations
Can handle the type of system you need (e.g. standalone, networked, cloud-based)
Is certified by manufacturers like Paxton, HID, or CDVI
2. Understand Your Business Requirements
A quality installer will:
Visit your site for a survey
Ask about your access needs, shift patterns, door types, user levels
Suggest a system that’s scalable as your business grows
3. Transparent Quoting Process
You should get:
A detailed quote with no hidden costs
Clarity on what’s included: hardware, cabling, configuration, software setup
Clear timelines for installation and handover
💡 Ask: “Is ongoing support or a maintenance plan included?”
4. Know GDPR and Security Compliance
If your system tracks people, logs entries, or uses biometrics, it must be GDPR-compliant.
Your installer should:
Configure the system for data protection by design
Help with audit logs, user permissions, and data retention settings
Provide documentation for compliance (like a DPIA template)
5. Offers Support After Installation
Installing the system is just step one. What happens after?
Choose an installer who:
Offers training for your team
Provides technical support or remote diagnostics
Can scale or upgrade your system in future
Responds quickly to maintenance requests
Questions to Ask Before You Hire an Installer
What brands/systems do you work with?
Can you provide references or case studies?
What’s your lead time for installation?
Will you provide a handover and user training?
Do you offer ongoing support or servicing?
How do you handle GDPR/data compliance?
Will the system be scalable if we expand?
Our Professional Installation Promise
At SecureEntry, we don’t just install access control – we design and deliver systems that protect your business for the long term.
Fully certified Paxton installers
GDPR-aware system setup
Free site surveys and clear, upfront pricing
Ongoing support, updates, and user training
Whether you need one door secured or a multi-site solution, we’ll guide you through it all – simply and professionally.
Need a Professional Installer?
A properly installed system is key to avoiding future issues. Our team at SecureEntry has installed door access systems across a wide range of sectors:
We’re certified Paxton Net2 installers and offer free site surveys and clear quotes with no pressure.
Enquire here if you would like more information about our access control system installation at your site.